Customer Relationship Management (CRM) Services

Surfwriter empowers businesses to manage people and processes more effectively. Surfwriter CRM solutions are easilly linked with Microsoft Office and Outlook, feature point-and-click customization and are delivered in a global platform with the trusted reliability and performance of Salesforce.com.

Sales Force Automation

A Sales force automation (SFA) solution can provide you a compettitive edge by enabling your reps to spend more time selling and less time on administration.

Customer Service & Support

An on-demand customer service application can help your business to build customer loyalty by improving customer service quality and efficiency. Surfwriter Service & Support Solutions include fully-integrated call center agent desktops and branded self-service customer portals.

Marketing

A comprehensive on-demand marketing solution can empower you to manage multichannel campaigns and provide up-to-date messaging to sales. Surfwriter On-Demand Marketing Solutions include integrated marketing and sales applications with automated lead conversion, real-time analytics, multichannel campaign management and analysis.

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